Page 6 - Providers Manual

Procedures

CASELOADS
You will be notified about new caseloads via email.

Your supervisor will contact you to set up a meeting. After reviewing your student’s
IEP, an educational plan with specific goals will be set. You are required to enter
these goals under the “Goals” section online prior to billing.
Following the meeting, please reach out to parents to introduce yourself and get
acquainted with the details of your case.

SCHEDULING
Access your portal by using the login info listed in the caseload email.
Click on the scheduling icon, and proceed to create a schedule for your student as
per the instructions on the page.
Sessions must be divisible by fifteen minute increments, with a minimum of 30
minutes and a maximum of 3 hours per session.
Sessions must be scheduled in accordance with your student’s mandate, within
days and hours specified below, and should be coordinated not to overlap with
any other services your student will be receiving.
Services can only be scheduled on Sunday through Friday during the following
hours:
• Grades K-2 7:30am-8pm
• Grades 3-5 7:30am-9pm
• Grades 6-12 7:30am-10pm

Note that the billing week runs from Monday to Sunday. Sessions provided on
Sunday are part of the previous week’s sessions.
Sessions cannot be scheduled or recorded for dates that are blocked off on the
billing calendar.

REPORTS
Throughout the course of the school year, student progress reports need to be
completed as per set requirements.